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Privacy policy

We receive, collect and store the information you add to our site or provide to us in any other way. In addition, we collect the IP address used to connect your computer to the Internet, login details, email address, password, computer and internet information, and purchase history. We may use tools to measure and collect browsing information, including page response times, total visit time on certain pages, page interaction information, and the methods used to leave the page. We also collect personally identifiable information (including name, email, password, means of communication), payment information (including credit card information), comments, feedback, recommendations, and personal profile.

When you carry out a transaction on our site, as part of the procedure, we collect the personal information you provide, such as your name, address, and email address. Your personal information will be used for the specific actions mentioned below only.

We collect personal and non-personal information to:

  1. Provide and operate our services and product sales;

  2. Provide our users with ongoing customer assistance and technical support;

  3. Be able to contact our visitors and users with general or personalised service-related notices and promotional messages;

  4. Create aggregated statistical data and other aggregated and/or inferred non-personal information, which may be used by us or our business partners to provide and improve our respective services;

  5. Comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell products and services to our customers. Your information may be stored in Wix.com's databases. Wix.com stores your information on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help to ensure the secure handling of credit card information by our shop and its service providers.

We may contact you to notify you regarding your account, to help resolve an issue related to your account, to resolve a payment dispute, to collect fees or debts, for surveys or questionnaires, for news about our company, or for any other reason necessary to review our agreement, in accordance with local laws. To do this, we may contact you via email, telephone, text messages, or post.

If you no longer want us to collect your personal information, please contact us at ola@sarahlemon.com.br.

We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately after they are posted on our site. If we make material changes to this policy, you will be notified so that you are aware of what information we collect and how we use it.

If you would like to access, correct or delete any information we have collected about you, please feel free to contact us at ola@sarahlemon.com.br.

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